Shipping policy
At CasaMira, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below:
Processing Time
-Orders are processed within 1–2 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Time
-Domestic Orders (within NZ): Estimated delivery in 3–7 business days.
-International Orders: Estimated delivery in 7–21 business days, depending on location and customs clearance.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size.
- We may offer free shipping promotions from time to time — check our homepage for updates.
Tracking Your Order
- Once shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking information to update.
Delays & Issues
- While we strive to deliver on time, delays may occur due to factors beyond our control (e.g., customs, weather, courier delays).
- If your package is significantly delayed or lost, please contact us at support@casamira.co and we will assist you.
Customs & Duties (International Orders)
- Customers are responsible for any applicable customs fees, duties, or taxes imposed by their country.
Questions?
If you have any questions regarding shipping, please reach out to us at support@casamira.co