Shipping policy

At CasaMira, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below:

Processing Time

-Orders are processed within 1–2 business days after payment confirmation.

- You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Time

-Domestic Orders (within NZ): Estimated delivery in 3–7 business days.

-International Orders: Estimated delivery in 7–21 business days, depending on location and customs clearance.

Shipping Costs

- Shipping costs are calculated at checkout based on your location and order size.

- We may offer free shipping promotions from time to time — check our homepage for updates.

Tracking Your Order

- Once shipped, you will receive a tracking number via email.

- Please allow up to 48 hours for tracking information to update.

Delays & Issues

- While we strive to deliver on time, delays may occur due to factors beyond our control (e.g., customs, weather, courier delays).

- If your package is significantly delayed or lost, please contact us at support@casamira.co and we will assist you.

Customs & Duties (International Orders)

- Customers are responsible for any applicable customs fees, duties, or taxes imposed by their country.

Questions?

If you have any questions regarding shipping, please reach out to us at support@casamira.co